The fully air-conditioned hotel was built in 1929 and has a total of 1,365 rooms spread over 20 floors, of which 59 are suites and 24 are wheelchair-accessible. The impressive lobby houses a 24-hour reception desk, a safe, a currency exchange counter, a cloakroom, and lifts. Within the hotel there is a café, a selection of shops, a hairdressing salon, a bar, and an air-conditioned restaurant with a non-smoking area and highchairs for infants. There is also a conference room and public Internet access with WLAN access. Room and laundry services, as well as medical assistance, round off the facilities on offer. The hotel has a bicycle storage facility and those arriving by car may make use of the hotel car park and garage. This hotel participates "Green Partnerhip Program".
The hotel is located in the city centre, directly across from main railway terminal in Toronto and only steps from public transportation. SkyDome Stadium, CN Tower, the Hockey Hall of Fame, and Toronto's entertainment district are within a few minutes walk. Just a few blocks away is the Toronto Convention Centre, and there is direct indoor access to the subway and miles of underground shopping. 32 kms to the nearest airport (pearson intl) Close to the station (union station) 1 km to the nearest fair site (metro convention center)