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The hotel provides much more than just comfort and convenience. The hotel has complemented its great Houston location with a full range of onsite features. Comprising a total of 316 guest rooms, the air-conditioned establishment welcomes guests in a lobby with 24-hour reception and check-out service. Further facilities on offer to guests include lift access, a restaurant, Internet access and a car park (for a fee).

Guest rooms in the hotel have been upgraded to include new carpeting, new plush bedding with a pillow menu for guests to choose from, crisp cotton sheets and a signature spread. En suite guest bathrooms have a shower and bath and have been refurbished with ceramic tile flooring, vanity units topped with gleaming granite, new fixtures, and lighting. Other additions in the guest rooms include a free upgraded Internet service to allow guests a choice of wired or wireless Internet access, spacious work desks with ergonomic chairs and a coffee and tea service. Guest rooms are not only spacious and comfortable but also include lifestyle-inspired amenities, state-of-the-art technology, contemporary furnishings and the creature comforts of home and office. A hairdryer, direct dial telephone, satellite/cable TV, radio, individually regulated air conditioning and heating feature as standard. Rooms with either double or king-size beds are available.

The Vineyard Cafe is open for breakfast, lunch and dinner. The Winery lobby lounge is open nightly.

Guests can take a splash in the outdoor swimming pool, work out in the fitness center or unwind in the whirlpool before retiring for a good night's rest.

Guests are invited to check in after 15:00h and are requested to check out before 12:00 h. Pets are not allowed.

The George Bush Intercontinental Airport is 45 kilometres away - Depart from George Bush Intercontinental Airport following the signs to US 59 South. Follow US 59 South for 34 kilometres exiting onto Newcastle Road and then staying on the feeder road. Follow the feeder road through the Richmond Avenue intersection. The hotel, near the Galleria, is located on the right. The William P. Hobby Airport is 24 kilometres away - exit William P. Hobby Airport following the signs to Interstate 45 North. Follow Interstate 45 North for 8 kilometres, exiting onto US 59 South at Exit 46B. Follow US 59 South for 8 kilometres exiting onto Newcastle Road and then staying on the feeder road. Follow the feeder through the Richmond Avenue intersection. The hotel, near the Galleria, is located on the right.