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This charming hotel is housed in a building dating from 1861 and comprising a total of 188 guest rooms including standard, business-friendly and family rooms, as well as spacious junior suites. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, a currency exchange facility and lift access. It also offers the Serpentine restaurant and bar; a flat-screen LCD TV tuned to news and sports in the bar; excellent meeting facilities for small to mid-sized meetings and an Internet kiosk with full secretarial facilities. Guests may take advantage of 24-hour room service and the dry cleaning and laundry service.

All rooms come with high-quality amenities and include a private bathroom with a shower/bathtub and a hairdryer. In-room facilities such as a direct dial telephone, an LCD flat-screen TV with pay-per-view movies, a radio and wireless Internet access all feature. Rooms are also equipped with a mini fridge/minibar, tea and coffee making facilities, an ironing set and a trouser press and a king-size or double bed. Furthermore, individually adjustable air conditioning and heating and an in-room laptop-size safe are provided in all accommodation as standard.

The restaurant is located on the ground floor, decorated in medium wood furniture, leather seating, offering international cuisine in a relaxed atmophere.

Guests arriving by car from Heathrow Airport should depart the airport at the roundabout and take the first exit onto Bolton's Lane. Turn left onto Bath Road. At the roundabout, take the first exit onto The Parkway. At the roundabout, take the fourth exit onto the slip road (M4 J3). Continue onto the M4 and then Great West Road. At the roundabout, take the second exit onto Great West Road. Continue onto the A4 and turn left onto Warwick Road. Turn right onto Pembroke Road and then left onto Earl's Court Road. Turn right onto Kensington High Street and then bear left onto Kensington Church Street. Turn right onto Notting Hill Gate and continue onto the A40. Turn left onto Lancaster Gate and then right onto Leinster Terrace. Turn right onto Leinster Mews to arrive at the hotel.