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The 179-room hotel is an elegant, high rise hotel set in the heart of the picturesque port of Songkhla. Reflecting the seafaring history of the region, the hotel has been designed in Chinese and Portuguese architectural styles with rich colonial interiors. The hotel has a lobby, café, pub and restaurant. Conference facilities are offered, and Internet access is available. The hotel also offers room service, laundry service and a car park.

The rooms overlook Samila Beach. Each room is equipped with modern comforts and conveniences. Amenities include satellite TV, individually regulated air conditioning, an international direct dial telephone, fully stocked minibar, wall-to-wall carpeting, Internet access and private en suite bathroom with separate bathtub and shower.

One of the most popular restaurants in the region for both visitors and locals, the Sai-Kaew restaurant serves breakfast, lunch and dinner; with Thai, Chinese and classic Western menus. The reputation of this restaurant has been well-established for more than a decade. The spacious and cosy lobby lounge serves drinks, snacks and plays light music while guests take a break or during business or a casual rendezvous. The Coffee Corner offers snacks, cakes and desserts in the morning and afternoon. Guests can also enjoy invigorating drinks to live band music at Café Paradisso Pub, where smooth mixed drinks, ice cold beer and creative cocktails are served nightly.

The hotel has a gym and pool and snooker tables. Massage treatments are also available.