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Set in lush tropical gardens, this resort provides the perfect setting for guests to relax and unwind. The establishment comprises a total of 74 guest rooms and suites and offers superb views of Chaweng Lake, as well as easy access to all the best beaches in the area. Guests are welcomed into a lobby with 24-hour reception and check-out service, hotel safe and currency exchange facilities, and on-site facilities include a café, restaurant, WLAN Internet access and room and laundry services. Guests arriving by car can leave their vehicles in the nearby car park.

Each guest room is equipped with individually regulated air conditioning, a telephone, satellite/cable TV with in-house movies, tea and coffee making facilities, an in-room safe, a minibar and an en suite bathroom with a shower and hairdryer. 18 rooms only feature a shower, the rest come with a shower and a bath. Superior rooms are set in the main building and have twin and double beds, and private balconies surrounded by the tropical gardens. Additional facilities available include Internet access and a washing machine.

The hotel provides a breakfast buffet as well as à la carte lunches and dinners. Guests can choose between Thai and international cuisine.

The hotel features an outdoor swimming pool and a children's swimming area, which can both be used for an additional fee. Convenient refreshments can be purchased from the poolside snack bar, whilst relaxation can be found in the hot tub or with a massage. Pool/snooker facilities are provided and guests wishing to play a round of golf will find Santiburi Golf Course within 25 minutes of the hotel by public transport. The nearby beach is sandy.

The resort has a 24-hour reception and also provides a free shuttle bus between the hotel and the beach and town. The bus runs every 30 minutes between 8 am and midnight.

The establishment is only 3 km from the airport. Guests can take a taxi or drive to the centre of Chaweng, before turning off onto the road on which the htoel is located, in front of Chaweng Lake.