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The air-conditioned hotel is committed to preserving and continuing its rich artistic traditions as well as its tradition of hospitality. The Newars, the indigenous inhabitants of the valley, were renowned for their craftsmanship. The architecture of the Newar towns and villages is very appealing. Their red-brick houses have intricately carved wooden windows and doors and sloping tiled roofs. However, in the name of modernisation, these beautiful houses and monuments are coming down fast and are being replaced by multi-storey concrete buildings. The hotel offers a host of services, such as a lobby with 24-hour reception, a hotel safe, cloakroom, currency exchange facilities, a valet service, airport pick-up, postal services and a travel information desk. Guests may take advantage of the room and laundry services and the car park as well as a host of modern communications facilities, such as email, fax and ISTD telephone.

The hotel offers well-appointed, beautifully decorated, spacious guest rooms and suites. The floors are all in traditional oiled bricks, and each room has an attached bathroom with a shower with 24-hour hot and cold running water. Other in-room amenities include a telephone, multi-channel TV, Internet access and tea and coffee making facilities to ensure guests enjoy a comfortable stay.