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The hotel offers both business and leisure travellers the unique opportunity of exploring the authentic and vibrant Malaysian way of life, its colourful heritage and its hospitality. Offering a total of 198 guest rooms, this air-conditioned establishment features a lobby, currency exchange facilities, lift access, a restaurant, conference facilities and both room and laundry services. Those arriving by car may leave their vehicle in the hotel car park.

The excellently refurbished and spacious rooms and suites are accompanied by comprehensive in-room amenities and a scenic view of the capital's skyline, meeting the desires of the discerning business and leisure traveller. The en suite bathrooms come with shower/bathtub and hairdryer and other amenities include a direct dial telephone, satellite/cable TV, safe, minibar and tea and coffee making facilities. The individually regulated air conditioning helps ensure the utmost levels of comfort.

The hotel is a perfect venue for diners, offering sumptuous International and local cuisine. The Garden Café in the lobby has a casual atmosphere, serving a simple set menu lunch, as well as à la carte and afternoon tea with delicious local snacks and pastries. The Rafflesia Coffee House is a diner's delight with its sumptuous daily buffet together with irresistible delicacies from an à la carte menu, which ranges from starters and light meals to pasta, grilled local favourites, noodles and dessert.