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It is the most popular hotel in Alor Star with more than 80 rooms and the biggest wedding hall in town. The hotel is a haven of warmth and comfort, with staff offering a friendly, ‘impeccable' smile to make all guests feel right at home. This design hotel has set a new standard of hospitality within the city. Guests of this city residence are welcomed in the lobby with 24-hour reception and check-out services, as well as lift access to the upper floors. A restaurant, conference facilities, wired and wireless Internet access, and a laundry service also feature.

All guest rooms are tastefully furnished and equipped with modern amenities for guests' comfort and convenience. All are en suite with a shower, bath and hairdryer. Further standard in-room amenities include a direct dial telephone, satellite/cable TV, Internet access, a safe, minibar, and tea and coffee making facilities. The air conditioning is individually regulated.

The hotel's restaurant offers a variety of delectable Malaysian and western cuisine at reasonable prices. It opens daily for breakfast, while set menus and à la carte dining are available at lunch and dinner.

Guests can enjoy a work-out at the gym.