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The hotel comprises a total of 491 spacious guest rooms, including 53 suites and 48 serviced apartments. Business guests are sure to appreciate over 2,769 square metres of dedicated meeting and event space and facilities including a 1,000-square-metre pillarless ballroom with an 8.8-metre ceiling and three meeting rooms of various sizes. The Grand Club offers exclusive accommodation, a personal concierge and a private lounge on the 25th floor, where guests enjoy daily complimentary continental breakfast. Guests are welcomed in a lobby with 24-hour reception and check-out service. A hotel safe, lift access, a breakfast/dining room, laundry service and car park provide additional convenience. Room service is available for a fee.

The spacious, 46-square-metre rooms feature one double or king-size bed with deluxe bedding, a glass-enclosed marble en suite bathroom with rain shower and separate tub and oversized work area with enhanced lighting and conveniently located electrical outlets. The contemporary decor highlights amenities such as a 40-inch LED TV with satellite/cable channels, and iPod dock and wireless Internet access. In addition, a direct dial telephone, safe, tea and coffee making facilities, air conditioning and central heating come as standard.

La Terrazza, a fashionable trattoria featuring a rustic brick wood-fired oven, serves traditional Italian antipasti and signature dishes, including handmade pasta and pizza. La Terrazza is located on the ground floor lobby among the high-end fashion boutiques. Breakfast is served in buffet form each morning and lunch and dinner are offered from set menus.

Situated on the 3rd floor of the hotel, with a total area of 264 square metres, Shui Xiang Spa offers 13 treatments rooms including a couple's room and 11 Hutong style rooms with a garden terrace setting (massage and spa treatments incur fees). Situated on the 3rd floor of the hotel, with a total area of 281 square metres, the gym is equipped with Life Fitness exercise machines (for a fee). The hotel also features an outdoor swimming pool.