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This charming city hotel is 100% smoke-free and comprises 152 guestrooms and suites. Fully air-conditioned it features a lobby with 24-hour reception and check-in/check out service, hotel safe, currency exchange facilities and lift access. There is an on-site café, bar and casual-fine dining restaurant. The 3 meeting rooms cover a total area of 2,000 sq ft and are located on the 5th floor, overlooking Lake Ontario and flooded with natural light and adjoining patio. The on-site business centre is equipped with wireless Internet access. Room and laundry services are provided, whilst guests arriving by car can leave their vehicles in the hotel's own private car park. Complimentary parking available to all guests.

The guest rooms have all been recently renovated. They are en suite with bathtub/shower and feature amenities like hairdryer, direct dial telephone, satellite TV, radio, Internet access, mini-fridge, tea and coffee making facilities, an iron and ironing board and a safe. The rooms include a large work desk, a loggement movie/game system, king-size or double beds with Pillowtop mattresses, 300-count linen, quilted duvet, feather-filled pillow and a massage showerhead. Some guest rooms come with balconies. All rooms feature individually regulated air conditioning and heating units. The lakeview rooms are about 300 square feet and the city-side rooms (not for the light sleeper) have 2 queen beds and are about 180 square feet.

Guests may select their breakfast from a choice of continental buffet or "Grab and Go" breakfast. Midday and evening meals can be enjoyed à la carte or from a set menu.

There is a gym where guests can work out and a hot tub, sauna and steam room for relaxation.

From Toronto's International airport, take the Hwy 427 South to the Gardiner Expressway towards Toronto and exit at Lakeshore Blvd, turn left onto Windermere and then right, into the hotel's parking lot.