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This family-friendly air-conditioned city hotel has a 10-storey tower which offers great views from bedroom windows. In the 70s the hotel was known as the Andora Hotel but changed names to become the Brownstone Hotel in the 80s, finally becoming the Comfort Hotel in the 90s. The hotel has a total of 108 clean and spacious rooms and a friendly staff who will ensure that guests enjoy all the comforts of a home away from home. Rooms were renovated in 2007 and have brand new linen. Guests are welcomed into the hotel lobby, which features a 24-hour reception and check-out service. A laundry service is provided and further hotel facilities include WLAN Internet access, a bar and a restaurant as well as a hotel safe, currency exchange facilities and lift access. The hotel offers meeting and catering facilities for 10 to 100 people as well as limited underground parking and a bike hire service. This hotel participates in "The Green Partnership Program"

The hotel offers well-appointed and spacious 1-bedroom units with king-size beds, 2-bedroom units with double beds, or luxurious suites which are perfect for small families. Equipped with individually regulated air conditioning units, all rooms feature a private bathroom with a bath or shower as well as a direct dial telephone with a message alert indicator and a cable TV with remote control. In-room movies and music download facilities are available, as are a radio, safe, ironing set, data port, tea and coffee making facilities and a hairdryer. Suites also come with a living room, microwave, fridge and complimentary wireless high-speed Internet access. Complimentary cable access is available in all rooms, which also feature a terrace.

The Comfort Downtown offers its own restaurant on site and a variety of restaurants nearby, including the Bloor Street Diner features continental cuisine, Dinner Theatre, Hard Rock Cafe,Louise Jannetta's Place and Wendy's.

From Highway 401: Exit Don Valley Parkway South. Follow until reaching Bloor Street exit. Drive until reaching the intersection of Bloor Street and Church Street. Turn left on Church Street. Charles Street is the second intersection on Church Street - turn right (Charles Street is a one-way street). The hotel is on the left-hand side before the intersection of Charles Street and Yonge Street. From Gardiner Expressway: Exit Jarvis Street north. About 10 blocks north is the intersection of Jarvis Street and Charles Street. Make a left on Charles Street. The hotel is on the left-hand side before the intersection of Charles Street and Yonge Street.