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This charming, family-friendly ski hotel consists of two 3-storey buildings with lift access and interior corridors and comprising a total of 159 rooms. Each building contains a different style and category of room: the Hotel Wing houses the standard rooms, while the deluxe rooms are located in the Lodge Wing. Hardwood furnishings and cheery colours complement the rustic ski-lodge ambience. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour check-out service, a hotel safe, a cafe and a bar, a restaurant. Conference facilities and Internet access are also at guests' disposal and they can take advantage of the laundry service and parking for an additional fee.

The hotel has a variety of room types available from traditional king/double rooms to loft suites. All rooms come with a full bathroom with shower/bathtub and hairdryer, a coffee maker, a direct dial telephone, cable/satellite TV with pay movies and video games (for an additional fee). The standard rooms have a compact fridge, while deluxe rooms also have a microwave, a wet bar and high-speed Internet access (for an additional fee). Furthermore, a radio, an ironing set and individually adjustable air conditioning and heating are provided in all accommodation as standard.

The hotel has restaurants on site, which cater for all meals, with lunch and dinner being served from a set menu.

The hotel features an outdoor heated swimming pool and sports enthusiasts may enjoy a work-out in the gym or a spell in the sauna. Golf enthusiasts may enjoy the nearby Whistler Golf Club and Nicklaus North Golf Course (50 m and 3.2 km away respectively) for an additional fee and guests may also explore the area by bicycle (charges apply).

Check-in is at 4 pm and guests are required to check out by 11 am.

From Vancouver International Airport: Exit the airport on Grant McConachie Way and follow the signs for Highway (Hwy) 99N over the Arthur Laing Bridge and then onto Granville Street. Keep driving for 6.5 km. Take the Seymour Street exit. Continue to Georgia St, and then turn left onto Georgia Street. Continue on Georgia Street to the Lions Gate Bridge. Take the W Vancouver exit and head to Hwy 99N. Continue north on Hwy 99 for about 99.5 km to Whistler. Once in Whistler, turn right onto Village Gate Blvd. At the first traffic light, turn right onto Northlands Blvd, and then bear right onto Whistler Way. Turn left onto Village Green and continue to the hotel at end of street.