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Built in 2010, this city hotel is ideal for business travellers and holidaymakers alike and comprises a total of 471 rooms. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, lift access and a breakfast/dining room. Guests will appreciate the conference facilities, including a ballroom and function rooms (1,500 m²) with nice views and offering wireless Internet access. Both the ballroom and function rooms are on the same floor. They can also take advantage of the room and laundry services and there is parking available for those arriving by car.

The rooms are tastefully appointed and the suites have views of the river, the city or the Bund skyline. The famous Sheraton Sweet Sleeper Beds featuring big pillow-top mattresses, a cosy duvet and goose-down blanket, will guarantee a fabulous night's sleep. All rooms also come with a private bathroom with a shower and they are equipped with a direct dial telephone, satellite/cable TV, high-speed Internet access, a safe, a minibar and tea and coffee making facilities. They have a laptop safe with charger, and a clock radio for iPhone/iPod. Furthermore, air conditioning and central heating units are provided in all accommodation as standard. Non-smoking, interconnecting, and disabled rooms are all available.

The hotel features 3 restaurants - "Feast" the all day dining restaurant for breakfast, lunch and dinner. "Yue" our signature Chinese Restaurant features Cantonese, local Shanghai and Sichuan cuisine. "Miyabi", the water concept designed Japanese restaurant featuring open teppanyaki grills and sushi bar.

This hotel offers both style and convenience to satisfy guests' needs. The new health facility features top-of-the-line cardio and strength equipment, and innovative technology with built-in LCD screens with a choice of TV, video, and musical accompaniment. The 30 m swimming pool is one of the longest in Shanghai, and features natural light.