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The hotel consists of 151 rooms, which is decorated in soft pastel shades with a warm ambience. The hotel is also within easy access to the Putra LRT station, bus terminal, business centers and other tourist attraction spots.
Exterior: The hotel is short shop house style building with an Oriental facade.
Lobby: Swiss Inn's small and intimate lobby with pieces of Chinese art is fitting for its location right in the midst of bustling Chinatown.

The rooms are decorated in soft pastel shades lending to a cosy and warm ambience. They are equipped with standard contemporary amenities to ensure great comfort and convenience. Blending old style charm with modern amenities, the hotel meets the needs of today's travellers. Standard features in the rooms include individually controlled air conditioning units, an en suite bathroom, colour TV, in-house movies and a minibar (in the deluxe rooms). Furthermore, they offer an electronic door lock, an IDD telephone, a bedside control panel, and tea and coffee making facilities.

The Terrace Cafe An open concept Cafe in the heart of Chinatown. Quench your thirst after a long day of shopping and sight seeing. Enjoy the delightful taste and aromas the Terrace Cafe has to offer, a wide variety of local and western cuisine including grilled favourites such as Chicken Chops, Burgers, Satay, Lamp Chops and many more. Try out our renowned tantalizing Japanese food from the one and only Japanese Kitchen outlet in Chinatown while witnessing the scenes of bustling market activity in Colourful Petaling Street. Carls Bar Stop by our open concept Carls Bar while passing through the busiest shopping arcade in Kuala Lumpur. Our professional bartenders will be ready to serve you at any time of day. Enjoy the vast assortment of alcoholic and non alcoholic beverages all day long. Our house speciality includes the famous cocktail I Dream Of Jeannie and Swiss Sling. Guaranteed to refresh you after a long day. Cafe Petaling For dining pleasure, visit Cafe Petaling and savour the delightful array of local and international cuisine at an amazingly affordable price. Try our local favourites such as nasi lemak and Malaysian fried rice. Cafe Petaling is fully air conditioned to ensure your comfort. Catch a glimpse of the olden days of Chinatown while having your meal to get a hint of hoe the market place had been some centuries ago. Japanese Kitchen Swiss-Inn Japanese Kitchen offers wide variety of famous delicacies from the land of the rising sun. Swiss-Inn Japanese Kitchen stands proud as the only Japanese food outlet in the whole vicinity of Chinatown. Try our famous dishes such as Teppanyaki, Udon Tempura Noodles and California Roll. You can even watch our Chef in action as he prepares our favourite Japanese food. Closed on Mondays.

To relax and unwind after a hard days works or touring around the city the hotel offers Café Petaling, Sidewalk Café & Bar and the Japanese Food Counter. Indulge in tempting delights and watch the world of Chinatown goes by.

The hotel is close to the railway station and KL's main bus terminals, it is also only a stone's throw away from historical sites and places of interest.