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This hotel is ideal for business travellers and holidaymakers alike and comprises a total of 294 high-quality rooms, including 4 suites. It also offers meeting facilities and the hotel's multi-functional conference rooms feature advanced facilities and can host events from small banquets to larger scale meetings. The largest venue can accommodate a gathering of 250 people. The hotel also has a variety of other function rooms to meet the demands of a wide range of business and social activities. Further facilities on offer to guests at this air-conditioned establishment include a lobby, a currency exchange facility and lift access. There is a cafe, a bar and a breakfast room and guests will appreciate the room and laundry services (both for an additional fee). Parking is available for those arriving by car.

There are rooms and suites available to meet all guests' needs. Each guest room is at least 25 m² and all come with a private bathroom with a shower. They are equipped with broadband Internet access, a safe, a minibar and tea and coffee making facilities. Furthermore, an ironing set and individually regulated air conditioning are provided in all accommodation as standard.

The hotel offers a bar and three dining halls, serving meals and refreshments to both hotel guests and local visitors. The hotel's unique 'Royal Therapy' dishes are based on principles of Traditional Chinese Medicine and, along with the tasty Shanghai cuisine, have helped the hotel earn a good reputation with diners from both China and abroad.